WELCOME TO RICCARTON MEDICAL, WHERE YOUR HEALTH IS OUR FOCUS.

IMPORTANT

As you will all be aware we have now moved back to Covid Alert Level 1,   We would ask please that when you come to the practice you ring from your car and do not come into the waiting room. If you are not in a car or do not have a phone please alert our receptionists at the door and they will take care of you. Please do not enter the practice unless you have spoken to one of our staff.   We have limited capacity in our waiting room and want to keep all our patients and staff safe.  The doctor will call you when it is our appointment time and bring you in as appropriate.  Even though we are in Covid Alert level 1, you can still request a phone consultation if you have an issue which can be solved on the phone.  The phone consultations will be charged at the same rate as a normal consultation.  Our reception staff will be continuing to ask screening questions when you ring to make an appointment, so please respect this request, these questions are vital to keep our vulnerable patients and staff safe from illness.
We would ask that if you have ANY flu or respiratory symptoms that you do not come into the practice.  Please either book a phone consultation through our online booking system or call reception and book a phone consultation.  We are doing Covid swabbing at the practice but you need to talk to a doctor or nurse first and they will book you in at the appropriate time.
Here are some tips to avoid spreading virus: – Wash your hands often with soap and water or use  alcohol-based sanitiser – Avoid touching your nose, eyes and mouth unnecessarily (they are gateways for colds and viruses to enter the body)

FOR THOSE PEOPLE WHO HAVE HAD A PHONE CONSULT IT  WILL BE CHARGED AT THE NORMAL RATES OF $52 FOR NON COMMUNITY SERVICES CARD AND $19 COMMUNITY SERVICES CARD HOLDERS YOU CAN PAY DIRECTLY INTO OUR BANK ACCOUNT ASB 12-3147-0303763-00.   PLEASE USE YOUR NAME AS REFERENCE WHEN MAKING THE PAYMENT.

Many thanks for your cooperation and understanding during this time.

PATIENT TEST RESULTS

We will only contact you if your results are abnormal, however if you would like to know your results you can ring the practice and ask and also you can register for our patient portal at the practice and we will give you access so you can see your own results from home on your computer.  Please talk to reception and they will get you enrolled for this.

 

The 24 Hour Surgery is at 401 Madras Street – please be aware you have to turn left off Madras Street down Dollans Lane to access it.  When you phone us out of hours you will be directed to our after hours service which is staffed by Nurses. 

We have a new Registrar working with us starting 8 June, Dr Anna Ashcroft, Anna is available for appointments Monday to Thursday and is looking forward to meeting you.

 

YOU CAN NOW ORDER YOUR REPEAT PRESCRIPTIONS ONLINE

Our Services

We provide a range of General Practice services as well as more specialised services such as a Minor Surgery theatre, Employment Medicals, Travel Medicine consultations, Skin and Mole checks, Maritime Medicals, and more.

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Urgent Care
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Minor Surgery
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Immunisation

VIEW ALL OF OUR SERVICES

Meet our friendly team

At Riccarton Medical, we pride ourselves on our team approach to providing comprehensive medical care to you and your family.

Please peruse our staff information and you may discover something you dont know about us!


MEET OUR WHOLE TEAM