WELCOME TO RICCARTON MEDICAL, WHERE YOUR HEALTH IS OUR FOCUS.
WE ARE NOW AT COVID ALERT LEVEL 2DELTA : Our practice is still fully open. We are encouraging as many people as possible to make phone appointment , if you need to be seen in the practice you will need to ring reception for an appointment. Phone appointments can be booked online. Pharmacies remain open and scripts can be sent directly to the pharmacy of your choice. We ask you scan in if you have the covid app on your phone.
We would like to remind people who have appointments in the practice to ring reception when you arrive and please wait in your car with a mask on. The receptionist will advise if you can come into the waiting room. If you do not have a car you may wait in the waiting room but maintain social distance of 2 meters and please wear a mask and use hand sanitizer. We ask that you please respect this request, these measures are vital to keep our vulnerable patients and staff safe from illness.
We would ask that if you have ANY cold, flu or respiratory symptoms that you do not come into the practice. Please call reception and advise them of your symptoms EVEN IF YOU DO NOT THINK YOU HAVE COVID THIS IS IMPORTANT. You will be then contacted by the nurse and triaged for either a swab or examination and advised of the time to arrive. You will need to ring reception and advise them when you get here then please wait in the carpark. If you need to be seen you will be seen in the portacabin. We are happy to do Covid swabbing at the practice for any of our enrolled patients.
Many thanks for your cooperation and understanding.
Here are some tips to avoid spreading virus: – Wash your hands often with soap and water or use alcohol-based sanitizer – Avoid touching your nose, eyes and mouth unnecessarily (they are gateways for colds and viruses to enter the body)
PLEASE BE AWARE YOU NEED A MINIMUM OF TWO WEEKS BETWEEN YOUR FLU VACCINE AND COVID VACCINE. At this stage will not be doing Covid Vaccines at the practice but there will be other General Practices doing them as well as big centralized clinics. It will be published widely in the news media once the vaccines are available for the general public and how to access them.
FROM MAY 10 2021 PRESCRIPTIONS WILL NO LONGER BE ABLE TO BE COLLECTED FROM THE PRACTICE. They will be sent electronically to the pharmacy. Please make sure you select a pharmacy when making a request. All prescriptions will be charged at $20.
FOR THOSE PEOPLE WHO HAVE HAD A PHONE CONSULT IT WILL BE CHARGED AT THE NORMAL RATES OF $52 FOR NON COMMUNITY SERVICES CARD AND $19.50 COMMUNITY SERVICES CARD HOLDERS YOU CAN PAY DIRECTLY INTO OUR BANK ACCOUNT ASB 12-3147-0303763-00. PLEASE USE YOUR NAME AS REFERENCE WHEN MAKING THE PAYMENT.
PATIENT TEST RESULTS
We will only contact you if your results are abnormal, however if you would like to know your results you can ring the practice and ask and also you can register for our patient portal at the practice and we will give you access so you can see your own results from home on your computer. Please talk to reception and they will get you enrolled for this.
We are currently enrolling new patients under Dr Heather Jefferies and Dr Abby Zarifeh. Both doctors work part time but one or the other will be available to see you during the week. Unfortunately Dr Newman, Dr Mangan and Dr David Zarifeh have full books and are currently closed to new patients. Please contact reception for an enrolment form or download from the website.
The 24 Hour Surgery is at 401 Madras Street – please be aware you have to turn left off Madras Street down Dollans Lane to access it. When you phone us out of hours you will be directed to our after hours service which is staffed by Nurses.
We currently have Dr Sophie Meyer with us, starting Monday 2nd of August. Sophie is going to be with us two and half days a week, Monday, Tuesday and Wednesday mornings. Sophie will be working with until February 2022. Sophie is looking forward to meeting our patients and getting to know you.